Terms of service

Terms & Conditions

Welcome to N’SHANAZ. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions govern your use of the N’SHANAZ website and the purchase of our products. By using our website, you agree to comply with these terms.

2. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations in packaging, color, or appearance may occur. N’SHANAZ reserves the right to update product information, pricing, or availability at any time without prior notice.

3. Orders

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order due to product availability, pricing errors, suspected fraud, or any other valid reason. If your order is cancelled after payment, the amount will be refunded to your original payment method.

4. Pricing & Payments

All prices are listed in Indian Rupees (INR). Payments must be completed through the payment methods available on our website before an order is processed.

5. Shipping

Orders are processed and dispatched as quickly as possible. Delivery timelines may vary depending on your location and courier service availability.

6. Returns & Refunds

Please refer to our Return & Refund Policy for complete details regarding returns, replacements, and refunds.

7. Intellectual Property

All content on this website, including logos, product names, images, graphics, text, and designs, is the property of N’SHANAZ and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

N’SHANAZ shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website. Customers are responsible for following the product instructions and performing a patch test before use.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

10. Changes to Terms

N’SHANAZ reserves the right to modify these Terms & Conditions at any time. Any updates will be posted on this page and become effective immediately upon publication.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the contact details provided on our website.